FAQs



I have a color I love, but NO ONE can seem to match it. HELP!

Show us a sample of this color and see what our team can do for you. We have most colors in our collection, but if not, and if we feel we’d like to add that color to our collection, we’ll custom-make it for you, usually at no extra charge.

Can we pick up rental items?

Yes, we do offer pick-up and drop off options for selected items only. Please ask us for more details.

Do you only rent, or can you also do the set-up and clean-up for us?

For those that qualify, delivery, set-up & take-down is free. Contact us for more details on how to qualify. Our friendly experienced staff will deliver, set-up & take down all items rented at no extra charge. There’s usually a strong one in the bunch, so don’t be shy to ask them for a hand before of after your event. Just like your honeymoon may be, it’s an “all inclusive” package.

How early should we book our event/date?

Very common question, but it’s a hard question for us to answer. But if you’re wedding or special event is sometime between February and November, which is peak season for weddings and special events, we are generally booked 8-12 months ahead of time. Ask us about our “Early Planner Special”.

Is it only chair covers that you provide? Do you have other decorations?

A lot of our customers knew us when we provided only chair covers. But, we’ve come a long way and now offer full decor packages for our customers. From chair covers, table covers, overlays,  pillars, pedestals, archways, chuppahs, backdrops, ceiling decor, silk flowers, aisle runners, napkins and a host of other decor/rentals items. We like to consider ourselves your one-stop shop for your party and special events rentals.

How do we book our event/date?

Booking is the least of your worries when planning your event. First, we’ll determine what you need for your special day, provide you with an itemized quote sheet, and once you’re satisfied with that, a 50% deposit is required to book your date. The total balance is due on the week of your event. Easy as that.

Can you do events outside of the Lower Mainland?

Our staff is ready to do any events. We have the resources to service events all over B.C.  We have serviced special events and weddings in Victoria, Whistler, Kelowna & the Okanagan area – and every place in between! So, we gladly welcome all inquiries.

Do you have a minimum size for orders?

No, we have serviced all sizes of weddings & special events, from small and intimate get-togethers in the privacy of your home, to weddings, engagement parties, retirement parties, and large sized corporate galas. And everything in between.

We’d like to see the chair covers and other linens in person, do you have a showroom?

We are more than happy to have you come and see all our items in person. In fact, we prefer it, as we’ve found that it helps in deciding colors, ideas etc. Please call our office and one of our Coordinators will be more than happy to schedule a time for you and your party to visit.

This all sounds great, how does this work? How do we book?

First, we’d like to make sure we know what you have in mind, so the first step is to contact us and make an appointment see the linens and rental items in person, from there, once we have your order together, we require a 50% deposit to secure your date and availability of the rental items.

What methods of payment do you accept?

We accept Check, Visa, and Mastercard.

All of our prices are in Canadian. Typically, we require 50% deposit to save your date with us. Once your final numbers (ie. Guest Count RSVP’s etc) have arrived, and order finalized, we require final payment of your balance 1 week before your event date. This applies to all Special Events and Wedding in Vancouver, Lower Mainland, Victoria, Whistler, and all of our service areas.

Do you Service Events and Weddings in Whistler?

Absolutely, we have provided Chair Covers and Party Rentals for Many Weddings and Special Events in Whistler over the years. If you’re planning an event in Whistler, British Columbia and want to receive a Free Consultation – call our office today, and we can arrange an in-person consultation in Vancouver or if you prefer, we can meet with you in Whistler on-site.

 

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Phone: 604.543.6213